Coastal Cubs Gift Card
CARE INSTRUCTIONS
Our collars are durable and designed for everyday wear, but they are not indestructible.
Although our collars are designed to be durable for everyday walks and outings, they are not chew proof. Chewing can damage the vegan leather and hardware and may compromise the strength and safety of the collar.
While our collars can handle water, we recommend avoiding full water submersion where possible.
Salt water, chlorine and prolonged soaking can affect both the vegan leather and metal hardware over time.
If your collar gets wet:
• Gently pat dry with a soft cloth
• Allow to air dry completely before storing
Do not tumble dry or use direct heat.
MATERIAL
Our collars are crafted from high quality vegan leather with premium metal hardware.
SHIPPING
We offer Free Express Shipping Australia-wide on all orders.
To find your accurate estimated delivery time, visit the Australia Post website and add Mornington as the "From" suburb and your suburb for the "To" address. You will find your estimates delivery time under Express Post.
Note: Please allow an additional 4 business days for delivery during the Christmas period.
RETURNS POLICY
We offer a 30 day return policy/warranty on full priced items only. We do not offer refunds.
Returns will only be accepted if the items are in their original packaging, and have not been opened or worn by your cub.
Proof of purchase or order number is required for the return process. Returns will only be considered if your pet accessories are purchased from us directly. We do not offer returns for items purchased from our stockists.
Return shipping costs, customs charges, govt taxes and duties for international orders are also not covered, this will be payable by you for the exchange process.
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